We accept secure payments via Paypal、Credit Card. All transactions are processed in a secure environment protected by SSL encryption.

All prices displayed on our website are in UAE Dirhams (AED) and are inclusive of the 5% VAT, as required by UAE law.

We offer FREE delivery on all orders of 220 AED and over.
For orders below this amount, a flat rate of 35 AED applies.

We offer a fast delivery service. After a processing time of 1-2 business days, delivery within the UAE typically takes only 1-3 business days.

Yes, we ship worldwide from our base in the UAE. You can find detailed delivery times for GCC countries and other international destinations on our Shipping & Delivery Policy page.

Our primary partner for deliveries within the UAE and GCC is Aramex. For all other international shipments, we use DHL.

As soon as your order is dispatched, you will receive an email with a tracking number that you can use to monitor your delivery’s progress.

If your order has not yet been processed for dispatch, we may be able to make changes. Please contact our customer service team as soon as possible.

Cancellations are possible if your order has not yet been dispatched. If it is already on its way, you may return it for a full refund once it arrives.

We offer a generous 30-day free return policy, which allows you to send back any item within 30 days of delivery for a full refund.

Simply contact our customer service team. We will guide you through the process and arrange for a parcel collection or provide a prepaid return label and instructions.

Yes, all returns are completely free of charge. We cover all associated shipping costs.

We sincerely apologise for any inconvenience. Please contact us immediately, and we will arrange for a free replacement or a full refund.

We process all refunds within 1-2 business days of receiving and inspecting the returned item. The funds will be credited to your original payment method.

Yes, 100%. We guarantee every item we sell is authentic and officially authorised by ASICS. To ensure authenticity and swift delivery, your order is dispatched directly from the official ASICS warehouse here in the UAE.

Absolutely. All of our products are delivered in brand new, unused, and pristine condition. They arrive in the complete, original ASICS packaging, with all tags and accessories included.

Our business model is exclusively online, which allows us to eliminate the significant costs of physical retail stores, such as high rents and staffing. We pass these savings directly on to you, our customers, ensuring you receive authentic luxury for the best possible value.